Contact Us

Getting an Efficient Response

The operating rule used by touchlandmit is straightforward: a return must not be sent before authorization and a prepaid label or equivalent merchant-paid arrangement are supplied; for completeness, an order number should be included when available.

Customer Service Channels

Customers dealing with touchlandmit should understand that the published service channels are support@touchlandmit.shop and 512-745-2671; at the same time, the team can help with products, checkout, shipping, cancellation, returns, refunds, and privacy rights.

When Support Is Available

The customer-facing practice followed by touchlandmit is that the support schedule is Monday to Friday, 9:00 AM-5:00 PM in America/Los_Angeles; for completeness, after-hours inquiries are handled when the following business period begins.

Merchant Address

The operating rule used by touchlandmit is straightforward: this is also the default return address for approved returns unless written authorization provides another merchant-managed destination; where relevant, the complete physical address is 10 Charles St, Adams, Massachusetts, 01220, United States.

Responsible Store Information

Under this policy at touchlandmit, email support is available at support@touchlandmit.shop; as a related safeguard, the physical business address and default return address is 10 Charles St, Adams, Massachusetts, 01220, United States; where relevant, this website is operated for customers by touchlandmit; where relevant, the store telephone number is 512-745-2671.